About SERVPRO of Galveston Island / Lake Jackson


Kristina & Tom Norlander

Owners of SERVPRO of Galveston Island / Lake Jackson

My career with SERVPRO started by accident. My husband and friends were adjusters in the insurance business. At that time, mold remediation was a very hot topic in Houston and my husband and I decided to jump into the businesses and purchase a SERVPRO franchise. We wanted to take the risk and try entrepreneurship to truly help our community. With that, we purchased with the SERVPRO of Bellaire location. I found that I had a chance to really make a difference and help people in one of the most stressful times of their life. My most recent SERVPRO franchise that I have purchased is SERVPRO of Galveston Island / Lake Jackson in 2005.

With over 15 years in the business, I now have a vast array of knowledge on water damage, fire damage, mold damage and growth, professional cleaning and full remediation. I have been blessed to have meet so many great people along the way in both customers and employees. I am especially proud of the over 13 years of licensed mold remediation work we’ve done and the fact that we were one of the first businesses to be licensed to do so!

My goal for these franchises is to provide the best level of customer service and an excellent experience through such a difficult time for people. The destruction of a person’s property is an overwhelming time with so many issues that need to be handled.  As a result of my customer focused approach, we now employee over 25 people with interviews conducted almost daily to add to our growing enterprise. Business is booming and I couldn’t be happier with where we are today!

-Kristina Norlander

                Aggie Class of ‘91

SERVPRO of Galveston Island/Lake Jackson understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Galveston Island/Lake Jackson specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Galveston Island/Lake Jackson can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Galveston Island/Lake Jackson.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

We also accept the following credit cards for your convenience:

Certifications

  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician