Recent Why SERVPRO Posts

SERVPRO: "Like it never even happened."

7/19/2021 (Permalink)

A customer's home as SERVPRO of Galveston Island/Lake Jackson helps to restore the property after water damage. A customer's home as SERVPRO of Galveston Island/Lake Jackson helps to restore the property after water damage.

SERVPRO of Galveston Island/Lake Jackson prides itself on its slogan "Like it never even happened." When a disaster or emergency happens the dedicated team of professionals’ springs into action saving homeowners and insurance companies thousands of dollars by offering services to return properties to the preloss state. 

The team is professional and assists families in need to help them get back to normal as quickly as possible after an unexpected disaster or damage. Some of the property maintenance services SERVPRO of Galveston Island/Lake Jackson offers are mold remediation, property restoration, board ups, air duct cleaning, fire and water restoration and more! 

The SERVPRO of Galveston Island/Lake Jackson team prides itself on providing excellent customer service during the customer's time of need and works closely with insurance companies to make the entire process as easy as possible. 

SERVPRO of Galveston Island / Lake Jackson Customer Shocked When a Car Drove Through Their Home

7/19/2021 (Permalink)

The home of a SERVPRO of Galveston Island / Lake Jackson customer after a car drove through their home during the night. The home of a SERVPRO of Galveston Island / Lake Jackson customer after a car drove through their home during the night.

SERVPRO of Galveston Island / Lake Jackson recently received a call from a homeowner after a motorist drove through their home in the middle of the night. The car plowed through the back of the customer's property crashing into the living room. Thankfully, no one was injured in the accident, but the customer was left with a big mess and a giant hole in their home. 

The SERVPRO of Galveston Island / Lake Jackson team quickly arrived and helped the customer by cleaning up the damage and boarding up the home, so the customer could live safely in the property with their family. It is always a shock when a motorist drives through a building, especially a home when the family is sleeping. The team at SERVPRO of Galveston Island / Lake Jackson was happy that they could help this family. 

IICRC Certified Firm

6/29/2021 (Permalink)

SERVPRO of Galveston Island / Lake Jackson is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Galveston Island / Lake Jackson

SERVPRO of Galveston Island / Lake Jackson specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Cost Saving Water Damage Tips while waiting for SERVPRO to arrive

6/29/2021 (Permalink)

  • Ventilate wet areas. Turn on air conditioning for accelerated drying in summer; in winter alternate cycles of opened windows and heating.
  • Remove standing water from flat surfaces by sponging and blotting.
  • Take up saturated rugs and carpets when hardwood floors are at risk.
  • Stay out of rooms were ceilings are sagging from retained water.
  • Transport computers to a dry environment, remove cases and blow dry with low pressure air.
  • Remove lamps, telephones and decorative items from wet furniture tops.
  • Open drawers and cabinet doors for interior drying, but do not force open stuck drawers or doors.
  • Freeze valuable books and documents to retard mildew growth until drying can be performed.
  • Place aluminum foil squares, china saucers or wood blocks under furniture legs to avoid carpet staining.
  • CALL SERVPRO of Bellaire Immediately 

Why SERVPRO Is a Leader in Galveston/Lake Jackson Disaster Recovery

6/28/2021 (Permalink)

Call 409-762-4411 for any disaster recovery issues. Call 409-762-4411 for any disaster recovery issues.

Water damage in your Galveston/ Lake Jackson residence can stem from many different sources. Most common are everyday accidents and malfunctions like overflowing tubs, leaks in plumbing, or appliance breakdowns. Sometimes these present as significant crises like a burst supply pipe or water spraying from a broken hose connection on a washer. Other times the water incursion seems minor but builds in intensity over time, like tiny cracks in plastic conduit or a gap in caulking around a shower or sink. Our crews are ready to respond regardless of the cause, why we are well-positioned to help.

We Have Met the Challenge Before
Coping with water cleanup in your Galveston/ Lake Jackson home can feel overwhelming. Whether you face gallons of water all at one time or discover hidden damage due to a slower leak, it is difficult knowing what to do first, much less completing a water removal and drying project. Our Institute of Inspection Cleaning and Restoration Certification (IICRC)-trained technicians bring many combined years of experience to every job. Although each water loss is unique, our familiarity with water cleanup industry best practices over a range of different circumstances is why we are prepared to manage nearly any water event confidently and skillfully.

We Arrive with Necessary Equipment
Our team can assess your water cleanup needs quickly and develop a recovery plan that is both practical and efficient. We enhance of success of our efforts by traveling to your site with fully stocked service vehicles, avoiding any delay in the implementation of the project agenda. An extensive inventory of commercial-grade pumps and extractors, along with air movers, heaters, and dehumidifiers, are why SERVPRO crews begin work immediately. Fast, professional action is the most reliable indicator of a successful outcome after water incursion.

We Remain Available After the Work Is Done
Customer satisfaction depends on both expertly planned and completed projects and responsiveness now and in the future. Our commitment to the community is why SERVPRO stands out among water cleanup contractors. We stand behind our work and intend to be here, helping area residents for decades to come.

MOLD REMEDIATION: The Importance of Using a Licensed Mold Remediation Specialist

6/28/2021 (Permalink)

Mold remediation is a serious job that always needs to be handled by licensed mold remediation specialists like the team at SERVPRO of Galveston Island/Lake Jackson. Mold is a potentially hazardous health concern. 

FEMA warns residents of homes that flood to thoroughly clean and dry any areas affected by flood water to ensure that mold does not grow, but sometimes that is not enough. SERVPRO of Galveston Island/Lake Jackson uses dehumidifiers to reduce the humidity present in water damaged properties. 

A home owner is unlikely to have access to the specialized equipment used by the team at SERVPRO of Galveston Island/Lake Jackson, which is one reason insurance companies trust the team when their policy holders experience a water loss. 

Many insurance companies call SERVPRO of Galveston Island/Lake Jackson first when their clients experience a loss because they trust that the team will complete the work properly preventing subsequent mold claims. 


4/8/2019 (Permalink)

CE Classes being taught by our Sales Manager Keith Thompson.

CE Classes of SERVPRO of Galveston Island / Lake Jackson

10777 Westheimer Ste. 110 Houston TX 77042

Jan 14th

Ethics Course #90420 3hrs 8:30 – 11:30am

Feb 11th

Deodorization of Malodors Course #26205 2hrs 8:30 – 10:30am

March 10th

Cleaning & Restoring Smoke Damage Contents Course #26207 2hrs 8:30 – 10:30am

April 13th

Understanding Mold in the Restoration Industry Course #10115 2hrs 8:30 – 10:30am

May 11th

Restorative Drying for Water Damage Course #80904 4hrs 8:30 – 12:30

June 15th

Understanding the Restoration Industry: Property Fire Damage Course #98221 4hrs 8:30 – 12:30pm

July 14th

Biohazard Cleanup Course #86895 3hrs 8:30 – 11:30am

August 11th

M.A.R.S. Mitigation Awareness Response Seminar Course #86896 8:30am - 10:30am

Deodorization of Malodors Course #26207 10:30am – 12:30 pm

September 14th

Restoring Contaminated Building Course # 80901 2hrs 8:30am – 10:30am

October 12th

Restorative Drying for Water Damage Course # 80904 4hrs 8:30am – 12:20pm

November 17th

Understanding the Restoration Industry Fire Damage Course # 98211 4hrs 8:30 – 12:30pm

December 15th

 Biohazard Cleanup course # 86895 3hrs 8:30-11:30am